Terms and conditions

DEFINITIONS

In these Terms and Conditions, "Chanze Casino" refers to the online casino platform, "User" or "You" means an individual who uses the services provided by Chanze Casino, "Account" means a registered account with Chanze Casino, and "Games" means all games available on the Chanze Casino website.

REGISTRATION

To use the services of Chanze Casino, You must register for an Account. Registration is subject to these Terms and Conditions and may be refused or cancelled at any time by Chanze Casino without reason.

AGE RESTRICTIONS

You must be 18 years old (or older) to use the services of Chanze Casino. By registering for an Account, you confirm that You are at least 18 years old and meet all applicable age restrictions.

PERSONAL DATA PROTECTION

Chanze Casino will collect personal data from You during registration and in connection with Your usage of our website and games. We will process this information solely for the purpose of providing services to You and complying with any relevant laws or regulations.

GAMING RULES AND REGULATIONS

The rules and regulations governing gaming are set out on our website. These include, but are not limited to:

The General Terms and Conditions of Chanze Casino.
The specific rules for each Game.
Any applicable bonus terms and conditions.

By accessing the Games or participating in any promotions offered by Chanze Casino, you agree to be bound by these Gaming Rules and Regulations.

DEPOSIT AND WITHDRAWAL TERMS

To play games on our platform, You must deposit funds into Your Account. The minimum deposit amount is as set out on our website. Deposits may be made using a variety of payment methods available through Chanze Casino's cashier system.

Chanze Casino reserves the right to reject or cancel any transaction without reason and to reverse credits for an account if it believes such activity is suspected fraudulent.

Withdrawals from Your Account can only be processed in compliance with applicable laws and regulations, including but not limited to:

A valid request made by You via our website.
Satisfactory verification of the identity of the player withdrawing funds.

Chanze Casino shall process requests within a reasonable timeframe as outlined on our website. All withdrawals will be credited back to the original payment method used for depositing the funds.

RESPONSIBLE GAMBLING

WE promotes responsible gaming practices and provides tools to help users monitor their play habits:

Time-Outs: Chanze Casino allows players to set temporary self-exclusion periods of varying duration.
Reality Checks: This feature sends reminders to assist with tracking personal spending and gameplay sessions.
Loss Limits: These limits restrict the amount a user can lose over a given period.

You must use these tools responsibly. If You wish to extend your Time-Out, please contact our support team. Chanze Casino may also provide direct communication links for those looking for advice from recognized gambling services such as GamCare or GambleAware, which you can access through our website under 'Support'.

GENERAL TERMS

Chanze Casino is licensed by and subject to the laws of the jurisdiction in which it operates.
Any dispute arising out of these Terms and Conditions shall be resolved exclusively in accordance with the applicable law and regulations.
These terms are subject to change at any time without prior notice.

BONUS PROGRAMS AND PROMOTIONS

Chanze Casino offers various bonus programs, promotions, and rewards (collectively referred to as "Promotions") that may carry additional terms and conditions. These will be communicated separately via email or through your account on the website.

By participating in Promotions offered by Chanze Casino you agree to comply with any applicable terms including but not limited to wagering requirements for bonus funds and specific game restrictions where stated.

GENERAL LIABILITY

Chanze Casino is an online service provider, which means that we are not a traditional casino operator based in a particular jurisdiction or country of operation and therefore may not be governed by local laws or regulations (other than those specifically required for providing services to the public).

Chanze Casino shall have no liability in respect of any loss suffered by you arising from use or inability to access our Games, including but not limited to losses due to server downtime, hacking activities or other unauthorized action on account.

DISPUTE RESOLUTION

All disputes resulting from these Terms and Conditions will be governed exclusively according to the laws applicable at Chanze Casino's principal place of operation and resolved through formal legal channels in accordance with such applicable law and regulations.

TERMINATION AND SUSPENSION OF ACCOUNTS

At any time, without reason, Chanze Casino may suspend or terminate Your Account.
Upon suspension, We reserve the right to restrict access until further notice by Chanze Casino.
Up on termination of your account we will refund all monies held in your balance.

GOVERNING LAW

These Terms and Conditions are governed exclusively by the laws applicable at our principal place of operation, which is Curaçao where this agreement has been entered into.

CHANGES TO TERMS AND CONDITIONS

Chanze Casino reserves the right to make changes to these Terms and Conditions at any time without prior notice. Your continued use of Chanze Casino's services after such modifications will constitute your acceptance of them.